Sent them an email and they said they are still "waiting for the update from our responsible team regarding your return". I have 5 pairs of this brand jeans at home and funny, the pair which arrived and it was my usual size, was too small. Perfect! Ordered valentino trainers they came within 2days to the UK. Ordine effettuato il giorno 19/07 nn ancora partito?Un appello ai futuri CLT nn comprate sono una massa di imbroglioni secondo me nn hanno neanche la merce in deposito, altro che un numero elevato di ordini e emergenza sanitaria.Fanno schifo ti rispondono solo con mail preimpostateNumero ordine che secondo me nn perverrà mai e iti11276002, Mai più. Oggi è già il 18 luglio, domani è domenica e lunedì è il 20.....! This was actually few hours after delivery. I'm so surprised by the negative feedback left here and I'm a shopping expert and labels kind of girl! Thank u so much, excellent service! Learn how to stay safe during COVID-19 in our new guide: Inoltre, i tempi di consegna dovrebbero essere chiari al momento dell'ordine: non è corretto indicare 2-4 giorni. I will order from them again. MYTHERESA has a consumer rating of 2.46 stars from 144 reviews indicating that most consumers are generally dissatisfied with their purchases. I order from the USA and received my item next day via UPS. Ho ordinato il giorno 13 luglio n°ITI11274815, un paio di scarpe, oggi è il 23 luglio e ancora non si sa che fine abbiano fatto. Armatevi di pazienza e cercate, come ho fatto io, una volta ricevuta la vostra merce, di rivalutare il tutto a mente fredda. AVEVO ORDINATO DUE CINTURE OFF WHITE PER MIA FIGLIA PER IL SUO COMPLEANNO CHE E DOMANI, LA PICCOLA SI DOVRA ACCONTENTERE SOLO DI UN PEZZO DI CARTA CHE ATTESTA L'ORDINE FATTO.CHE SCHIFO!!!!!!!!!!!!! Nella speranza che voi di MYTHERESA possiate riprendere il lavoro a pieno regime vi mando i miei cordiali saluti. If you spend thousands of euros with a company, you expect them to treat you a bit specially, and give you some nice deals. Their sales offers misleads customers into thinking it is the final price and that the free shipping offer has ended, THEN within a day or two they offer another new promotion! My Isabel Marant coat was shipped from Germany to the US. Devo andard ad una cerimonia fine luglio e non sono state rispettate le 72 ore di spedizione. do they give promotions/more discounts to customers based on their past purchases? I ordered Friday and it arrived TODAAAAAYYYYY!! I just received the customer service letter that they will not accept this. The latest update is that they asked me to contact UPS myself and they are out of it now. Their reasoning: my bank charging for currency conversion which they didnt. Super consigliato. !Ho ordinato una cintura della Gucci €370, mi arriva un pacco perfetto,con tanto di fiocco tutto bel preparato vado ad aprire la cintura è tutta macchiata.ho aspettato un’altra settimana per riaverla nonostante ho pagato l’express.Non credo sia possibile impacchettare roba lussuosa in questo modo.
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