When you hear “Main Menu”, push 0 (zero), 3.
Hi, just wanted to say the second method did work for me after I pressed those numbers, the automated voice asked me one more thing and after I didn’t say anything, connected me thorugh. This can be a particularly effective approach if you know that the location has a piece of mail that you are trying to collect. Be creative folks. Yup, one after another, without any pauses. It’s a gift for my mother and it’s unfortunate the issues I’ve encountered with the package. This post will teach you how to get a person and human being on the phone when you call 1-800-ASK-USPS (1-800-275-8777). A bunch of STUPID IDIOTS that CAN NEVER F’ING HELP ME. (or say NO). Once it asks if you want to track another package, start pressing zero slowly in succession waiting for the automated system to respond in between each. It worked!!!
Now I can easily call them and WAIT on HOLD!!! before I found this post I was just pressing zero one time after each prompt and it didn’t work. If you find this article and figure out the most recent way, leave a comment about how you did it. The lady frustrated me to no end. I cant even get my box its been in February 28, 2018 at 8:47 pm Departed Shipping Partner Facility, USPS Awaiting Item GRAND PRAIRIE, TX 75050. Every time this trick works. That’s the U.S. Government for ya. They didn’t help much, but at least I found a human. Besides calling, the next favorite option for customers looking for help is via 800-610-8734 for Non-Postal Individuals. good work! It's not always clear what is the best way to talk to US Postal Service representatives, so we started compiling this information built from suggestions from the customer community.
Here are the steps simplified. I called 6 times before I found this. I’m currently on a 45 minute hold but I may actually reach a human! I did an address change online received confirmation that I would begin seeing mail at my new address on 7/2/18. I wish the USPS would have just folded, but unfortunately, Amazon pulled them out of their self-made hole. They know,Americans hate that, but I happen to be able to speak Hindi and Bengali. 1-800-275-8777 After the Spanish prompt, press 0. Keep on going for the other option and eventually it will connect you to a real human.
The 0000000000000 (zero) thing and saying “agent” a ton of times actually worked.
What a joke!!!!! I was just unlucky and didn’t get to wait in line for a rep., I was booted out of the system because of “high volume”. wow UPS, FED EX gets all the mail they can out over 24 hours unless there is a problem like damage package or something else. Okay. Dial 1. You have no idea how much time I wasted!! I am beyond irritated with them right now!!! I just may not be getting my loans for this upcoming semester. Dude, I've been getting increasingly pissed off the last few days trying to figure out how to talk to a real fucking person until I found this thread. I moved into a new place in August and put in the dmail box saying the only 2 people who live here don’t put anyone else’s in this box and the still keep putting other mail in my box why are the people are so incompetent! Then read the stamps thing. Press question mark to learn the rest of the keyboard shortcuts. It says 24/7 but I guess that is only for the automated recording. Dial your zip code. Within 20 minutes I received two Social Security Scam phone calls.
Thank you so much! All on my own, I tried saying “carrier”, and they naturally tried redirecting me to the tracking department. —> 0. I try to keep up to date with the latest way to get past the automated crap. Listen to the automated voice again. 0 after spanish message 6 for other 4 to speak with someone. -When it (finally) asks for your tracking number say “Agent”. So I tried another method. Dial this phone number instead of the one listed on the site, 1-800-275-8777. Its going to say Thank you for calling usps, blah blah blah, and ask for a language choice. thank you!!!! absolutely worked, all the zeroes! I have called on multiple phones trying different things to get to a live person….no one will answer the phone!!!
You will then get another message saying, “Would you like to hear the USPS privacy statement”. Maybe Amazon will take over USPS!!!!!! Obviously she gave out my number. I am still waiting for call back but better than wait over one hour on the phone. I was on hold for 1 hour and 15 minutes before I gave up and of course still no resolution to my issue.
; 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. So speaking to a human being is imperative. Then 4. As the main menu is being given to you, press 6.
Dude, I ve been getting increasingly pissed off the last few days trying to figure out how to talk to a real fucking person until I found this thread. nice work. WordStar, Please keep sharing your experiences so we can continue to improve this free resource. Postal Inspection Service. i just want to know where my package is!! I filled out the forms on their customer service email service. Just wait in line or choose the option to get a call back by leaving your number and name.
It’s 1:20 on a FUCKING Tuesday afternoon. I hate that thing, it’s the worst ever. Today i was able to get thru by saying carrier but that was after putting in a bunch of zeros. 7/11 not working for me.
As of 8/17/16 this does not work but I was able to get in touch with a human relatively easy. It will then ask “Ok you would like to speak with an agent” – at that point just follow whatever steps it asks you and you will eventually be put in their traditional call Que (you know, the one where you end up waiting for the rest of your life to speak to someone who has NO IDEA how to actually help you.). It gave up and sent me to customer service. You should value customers time. thank you anyway!
I HATE THE USPS!! I think I’m going to start JUST using UPS or FedEx. Press 4.
As you might expect, an agency with this much responsibility gets a lot of customer service calls.
I got directly to a human by pressing 0 once the automated service picked up. . You still have options for getting your questions answered and your issues resolved.
IF YOU SEE A GOOGLE SNIPPET WITH THE ZERO METHOD, GOOGLE IS INCORRECTLY SHOWING THE CORRECT METHOD.
The call-back message seems to usually say ‘about 40 minutes’, but it only takes a couple of minutes to do the steps above to get there. It will tell you it’s wrong and prompt you to enter another number. Very neat, just tried it today and it still works. 20 zeroes is the only way I was able to get into the hold queue. Ended up STUCK in their system for 4 days. I’m done with this. It worked me on 12/19/13. Contact USPS Customer Service Directly and Talking With A Live Person by Kate on 30th Oct 2013 Last week I had the awesome opportunity to contact USPS as it seemed a customers package was being routed to some other site. This worked great – I ship often for my job, and you just saved me about 10 minutes of frustration on every call. 12/18/15.
You my friend, are the man! You offered some good advice on this website. As of 10/11/2016, pressing 00000000000000000000 still works. It worked today, 20 July 2012! After many tries, this was what worked for me. Post was not sent - check your email addresses!
I also tried every email on their site all of which Yahoo mail indicated incorrect email address.
I waited 27 min on hold but talked to someone! Regardless of what I answered or pressed I always got the “We’re sorry a customer service agent isn’t available”… So I googled and came across this thread. Youre an angel….I’ve been trying to figure this out for like a solid day. Good luck.
All employees on this sub are here of their own volition to talk to and interact with other employees and customers.
Thank you. Im so sick of these companies charging more and more and doing less and less.
Lol!!!!!!! I did not receive my package but it showed “delivered” on USPS website. Tried this, it doesn't work.
I was about to go crazy!!! I just blasted it with about 50 zeros and I finally got put in the queue to speak to a live rep. It’s a damn shame that we have to perform all these jedi – ninja – cirque du soleil tricks to get a human being on the phone. us post office is the worst service ever!! It may take awhile for someone to answer when calling 1-800-275-8777. I went through the same thing as all of you did. As of 8/5/17 it’s fairly easy to get into the queue it doesn’t allow you to schedule a call back: I have to wait on hold with the WORST hold music in history. Federal Relay Services – TTY Access for Deaf & Hard of Hearing Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services. 1/25/17 After calling 10 times and reading several online tips, I tried what someone here suggested and said, “agent” when prompted for the tracking number. But the USPS site can’t tell me? I chose to hold. http://gethuman.com/USPS__US_Postal_Service_/phone-number_customer_service_1512_no.html. Then the recording will say, “You’ve asked for customer service”. © 2020. Say package or press 1 5.
So the endless amount of 0s didn’t work and I got super frustrated with the machine when it asked was there anything it could do for me I sarcastically said I would like to talk to a human and it actually worked and directed me to an agent after a few prompts. The upshot is USPS is using call centres in India. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. I wasn’t able to get through with zeros: “Customer Service” put me into “call you back;” got a call form national USPS who said to call my local PO (which is what I had done). https://www.trackingmore.com/usps-tracking.htm, Dial 1-800-222-1811, 1-800-275-8777 or 1-800-ASK-USPS. Oh, and there was absolutely nothing she could do to help. You are awesome my friend! Do not speak into the phone.
How to get a REAL person when calling USPS! Got a HUMAN!!!! PLEASE DON’T TRY THE BELOW 00000000000 METHOD. YOU ARE A LIFE SAVER. UPDATE 3/09/2015: Thank you Chris and ace for your comments!
Oh wait who runs them.
HOW DO I GET MY MAIL? Thnx. Once it asks if you want to track another package, start pressing zero slowly in succession waiting for the automated system to respond in between each. The only way I got to a person was calling the local post office directly. Blasting with 0’s sounds like the most ridiculous thing in the world but it actually worked holy crap! I’m getting someone to talk with (been waiting so far for 21min).
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