Tickets may be picked up at the Will Call window two hours prior to the start time of an event. Get in touch with us, find tools that let you take care of your own accounts, and get answers to the most frequently asked questions. Email, Business Online Banking Please complete a short survey to let us know how we are doing. Available 24/7 © 2020 Heritage Bank Center. After hours: There is NO TICKETMASTER SERVICE CHARGE for tickets purchased at the Heritage Bank Center Box Office. F 8:00 am–6:00 pm Available 24/7 Heritage Bank Center is an indoor Arena located in downtown Cincinnati, Ohio along the banks of the Ohio River. Our wait times are increased due to large call volumes. 24/7 telephone banking Please be cautious when purchasing tickets from any source other than Ticketmaster! F 8:00 am–5:30 pm Those patrons are also subject to a lottery to determine line order. Thank you for your patience. Find a location. M–Th 8:00 am–5:00 pm Jonesboro, Georgia 30237. Meet our investment management & trust services team, Investment management & trust services team. Sat 9:00 am–1:00 pm After the initial onsale has been completed, all other shows will be able to be sold. If you need support with BillPay or BizPay , you can contact a Customer Support Representative anytime between 7am and 1am EST, seven days a week by dialing 1-866-971-0106. Please note that if purchasing tickets on the morning of an onsale that patrons purchasing tickets for the show going on sale will be given priority. (253) 284-2041 (800) 325-3678, Personal Online Banking However, in order for a child to have his/her own seat, a ticket is required. Make an Appointment. This first-class, state of the art facility hosts over 100 events each year and serves as home for the Cincinnati Cyclones. ©2020 Heritage Bank. By Phone: 800-745-3000 Online: Click here. This field is for validation purposes and should be left unchanged. (800) 423-7503 Select #6 for fraud Select #2 for lost or stolen Most events do not require a ticket for children under the age of two. You must have valid photo ID and the credit card used to purchase the tickets. Please do not include your personal account information. (800) 455-6126 You may access the plaza level by utilizing the steps surrounding Heritage Bank Center and Great American Ballpark or by entering the security entrance (corner of Mehring Way and Old Broadway) on non-event days. We value your opinion (253) 472-3333, Service Center Hours Debit card dispute process (PDF), Credit Card Service Center 14807 Highway 99 These procedures include 6 feet spacing between customers, employee PPE in public spaces, and wellness checks as employees enter the building. If you have any questions or need assistance, please email us at [email protected]. Location / Hours Ticketmaster Locations Will Call Procedures Credit Card Entry General Admission Entrance Children's Admission Third Party Ticket Policy, Our Box Office is currently closed due to the ongoing COVID-19 Pandemic. All Rights Reserved. Apply online for your new account and join the Heritage Bank family, we'd love to have you. Lynnwood, WA 98087 Customer Service Center (888) 505-9150, Lost or Stolen Debit Card & Fraudulent Transaction Reporting Email. Heritage Access Line There are a number of ways to contact us and find the information you need…. here or call us at 513-421-4111. Customer Service Center (800) 455-6126 (253) 472-3333. M–F 7:30 am–6:00 pm (800) 455-6126 During this time, Heritage Bank Center will be operating under heightened disinfecting procedures. Revoked tickets are not valid for admission and are non-refundable. Your tickets cannot be replaced if lost or stolen. Please note that patrons purchasing on the morning of an onsale can only purchase Best Available Seating. Our General Admission gates open two hours prior to the start time of any event that offers General Admission seating. In these cases the card you used to buy your ticket is your ticket. There are a number of ways to contact us and find the information you need… In our customer service section, you’ll find the information you need to get in touch with us, tools that let you take care of your own accounts, and answers to some of the most frequently asked questions about our services. Contact us today using this form and we'll get back to you with all the answers in no time!
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